1
Full outsourcing of the Service Desk
2
Full support of ITIL
processes
3
Incident-, problem- &
change management
4
Release &
configuration
management
Dilaco has a fleet of highly qualified System Engineers who carry out hardware and software interventions with you on a daily basis (Break and Fix services, IMACD activities or Smart Hands On-Site). We also work with partners who guarantee the daily delivery of packages and small technical interventions. The technical teams are trained and certified so that they always have the highest level of expertise in the latest technologies. This is a quality guarantee for you.
1
Solution corner
2
Walk-in technical
assistance
3
Help for your
company-owned
devices
4
No phone calls,
no need to wait
IT service management tools are important for infrastructure and operational organisations to deliver IT services. Dilaco uses ServiceNow to optimise productivity and transform IT across the enterprise into a unified platform. ServiceNow delivers digital workflows that create great experiences and improve efficiency for employees and the organization. We simplify the complexity of work on a single enterprise cloud platform.

