ATM Support Employee

Brussels Region
Full time

We are happy that you have found your way to our vacancy site. Welcome!

As Young Potential, you undoubtedly think it’s important to learn a lot from your job? Well, with the development opportunities and variety that we offer you, you have certainly come to the right place.

Dilaco is a Belgian IT services company with interesting and friendly customers all over Belgium and the Netherlands. Results drive us to combine digital technologies with specific business objectives. We have a flexible and transparent approach towards our clients and help them to solve their biggest IT problems. And you can be part of it.

At Dilaco, we like to think along and we do not think in boxes. Your voice is important and your sense of responsibility is highly appreciated.

What are your responsibilities?

In addition to great conversations with a good dose of humour at the coffee machine, the following responsibilities do not scare you:

As an ATM Support Employee you will approach all possible problems and incidents relating to the 3.900 ATMs/cash dispensers of BNP Paribas Fortis. This function is both technical and functional, which means that a basic knowledge of IT is a great advantage. As this is a very specific product, beginning employees receive 3 weeks of training, specifically on the operation of ATMs.

We are looking for a candidate who is willing to work according to the following classification:

– Shift 1: 07h30 – 16h00
– Shift 2: 08h00 – 16h45
– Shift 3: 08h45 – 17h30

In the long run you will have the opportunity to apply for the early (05:00 – 13:45), the late shift (11:15 – 20:00) and the Saturday shift (08:00 – 12:00).

Who are we looking for?

  • Someone who can help users in both NL and FR. In addition, ENG is important for reading, writing and following up tickets
  • Someone who has a solid basis of IT knowledge
  • Someone who’s able to work independently, with a great sense of responsibility
  • Someone who can see where his/her help is needed
  • Someone who’s alert, stress resistant and highly motivated

What do we offer?

Does this look like a job for you?

Dilaco offers you a place where you can feel at home, where appreciation for your hard work is a priority, where you never run out of coffee, where you work with a nice team, where a sense of humour is guaranteed and where you can develop your skills.

The following aspects may convince you even more to apply for a job @ Dilaco:

  • You will have a good work-life balance
  • You enjoy training and continuous support
  • A permanent contract with a competitive salary, modern mobility support and nice extra-legal benefits

Apply for this vacancy

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