IT Service Desk
Create a strategic advantage right away with a well-managed service desk. Outsource all or part of your IT infrastructure to our team of experts with a fixed contract. Based on your needs and objectives, Dilaco's Shared & Dedicated Service Desk works to deliver smarter services, solve problems faster, boost (cost) efficiency, increase productivity and continuity of your organization.
Full outsourcing of the Service Desk
Full support of ITIL
Incident-, problem- &
IT Field Services
Keep your employees on top of their game by working with well-functioning devices, new technologies and decent support. Dilaco technicians are always at your disposal to carry out hardware and software repairs. Continuous optimization of your on-site workplace and/or at your telework location is also possible.
Help for your
No phone calls,
no need to wait
Our qualified System Engineers carry out hardware and software interventions with you on a daily basis (Break and Fix services, IMACD activities or Smart Hands On-Site). We also work with partners who guarantee the daily delivery of packages and small technical interventions. The technical teams are trained and certified so that they always have the highest level of expertise in the latest technologies. This is a quality guarantee for you.